Case studies

A case study of a phenomenon most often encompasses an in-depth analysis of a cause and effect that is grounded in an interactive relationship between people and their environment in some way.

Multi-location call center for Flipkart & PhonePe

Flipkart is a leader in Indian e-commerce space and Ubona powers all out bound agent assisted calling in Flipkart today...

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Swiggy’s automated outbound restaurant & customer calling

Ubona’s outbound dialer solution solved Swiggy’s massive problem of reaching out to their customers and restaurants. In an automated manner saving time of manual calling agents....

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Passive IP tapping Call Logger solution

Ubona’s Call logger solution deployed in large organizations like Flipkart & PhonePe helps such companies to replace costly logger solutions from companies in the space...

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Transformation from cloud to on premise call center

Ubona helped Edureka in seamless transformation from cloud based calling system to an on premise solution which has helped...

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Call center on cloud for Freshmenu

Ubona’s Cloud based call center deployed at Freshmenu delivers significant value to their operations serving all forms of customer interactions in a 27/7 operating...

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Automated speech enabled dynamic voice calling

Ubona’s Cloud based managed services platform today servers millions of calls every day for it’s clients Whether it is order confirmation call, order status related call...

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