Transformation from cloud to on premise call center

Edureka is a leading Edutech company with learning solutions for domestic and international students. Ubona helped Edureka in seamless transformation from cloud based calling system to an on premise solution which has helped them with superior call quality, better call connectivity, extensive analytics and reporting, Seamless integration with their internal and external CRM (Zoho) at a reduced cost.

Problems solved for Edureka:
  • Call connectivity
  • Call quality
  • Customized reporting and analytics
  • Reduced international and domestic calling cost

Looking for a cost effective solution for customer contact?

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