Swiggy’s automated outbound restaurant & customer calling

Ubona’s outbound dialer solution solved Swiggy’s massive problem of reaching out to their customers and restaurants in an automated manner saving time of manual calling agents. Ubona’s solution helped save 40% of Swiggy’s operations cost on monthly recurring basis with enhanced customized features and value adds.

Problems solved for Swiggy:
  • Parallel automated calling to large set of customers at any given point in time
  • Automated system driven rule bases IVRs based on use cases
  • 360 degree integration with Swiggy’s CRM and reporting systems
  • 99.99% uptime

Looking for a cost effective solution for customer contact?

REQUEST A DEMO Or call us at +91 90350 63803